Sales & Shipping Policy



Processing Time:
Your order is important to us. All orders are given prompt attention, for both small and bigger orders.

All stock items will be shipped out within the next 1-2 business days. Orders placed on Fridays or on the weekends will start processing as of
Monday. We will ship either by USPS or UPS.

Shipping time within the continental USA from the time it LEAVES OUR WAREHOUSE:

USPS Express                 1-2 business days
USPS Priority Mail           2-3 business days

UPS Next Day                 the next business day
UPS 2 Days   / 3 Days    2   /  3  business days respectively
UPS Ground                   within 5 business day or earlier depending on the location


If you require faster shipping, please make sure we know your deadline. We will ship UPS Next Day, UPS 2 days, UPS 3 Days or USPS Express
to ensure that your package reaches you on time. UPS Next Day is the most expensive, while the UPS 2 Days and 3 Days are less expensive in
that decreasing order.

Same day delivery is possible if the order is placed on or before 10am Pacific Time of the day and confirmed with us either by email or by
phone. All UPS Next Day, 2 Days and 3 Days or USPS Express delivery will be delivered the next business day if there are no request received
for same day delivery

Out-of-Stock Goods:
If an item is temporarily out of stock or requires a longer lead time, you will be contacted immediately by phone or email as to the likely shipping
time and to confirm if the projected delivery time would meet our customer's needs.

Backorders:
If we are unable to ship an order in its entirety, then you will be contacted by phone or email to determine if the item should be back-ordered or
wait to ship the order when complete.

Other General Shipping Information :

The shipping options are for your own selection when you are checking out your order online.  

Priority Mail and UPS Ground  - average charge for packages less than 3 lbs. cost $7 to $12 depending on the box dimensions and location.

UPS Next Day is the most expensive and UPS 2 Days and 3 Days cost less in decreasing order and also depending on locations

We reserve the right to determine the best shipping method to ensure timely delivery at the best cost
All rights reserved.
FeatherMart